Return & Refund Policy

At CoolRideCo, customer satisfaction is important to us. Please read our policy carefully before placing your order.

Returns

Due to the nature of our products and fulfillment process, we currently do not accept returns or exchanges once an order has been delivered.

Please make sure to review your order carefully before completing your purchase.

Refunds

We do not offer refunds for:

• Change of mind
• Incorrect product selection
• Minor variations in appearance
• Delays caused by carriers or customs

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos/videos of the issue

After reviewing the issue, we may offer:

• A partial refund
• A replacement
• Store credit

Solutions are provided at our discretion depending on the situation.

Order Cancellations

Orders cannot be canceled once they have been processed or shipped.